Privacy Policy
At PLEKTO, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect when you visit our website, how we use that information, and the measures we take to safeguard it.
1. Information We Collect
When you visit our website and book sessions with us, we may collect the following information:
1.1 “Personal Information” is information that personally identifies you. When you register for a PLEKTO membership, use our Services, contact us directly, or interact with us on social media, you may provide us with certain Personal Information including your name, date of birth, gender, e-mail address, social media handles, phone number, and your physical address.
1.2 “Account Information” is information that we collect in connection with your PLEKTO membership account. The types of Account Information we collect may include the type of membership, billing method, effective dates of your membership, username and password, and information in connection with the use of our Services, such as records of the products and services purchased, personal preferences such as preferred booking times, and notations made to your account in connection with an interaction you had with a PLEKTO employee.
1.3 “Financial Information” is information we collect to process payments from you, such as a credit card number and/or other related information that may be required from you to complete your purchase. We do not store or retain any of your Financial Information, except for the last four digits of your credit card.
1.4 “Traffic Data” is information that your browser sends whenever you visit or use the Website or the App, as well as any other generic user information through the use of commonly-used information-gathering tools, such as cookies and web beacons. Traffic Data may also include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the type of mobile phone you are using to access our Services, the operating software and firmware used by your mobile phone, the pages of the Platform that you visit, the time and date of your visit, the time spent on those pages and other data generated from cookies.
2. How We Use Your Information
2.1 We use your Personal Information for our legitimate business interest in operating and improving our business and services, including to: provide our services, products, and other offerings to you; establish, manage and administer your membership and account with us; personalize and improve your membership experience; respond to requests and enquiries from you or a third party; optimize our website and customer experience; provide customer support; inform you about our products and services; and ensure that our operations are conducted in an appropriate and efficient manner.
2.2 We may also use your Personal Information to perform analytics with your consent (including market research, trend analysis, and financial analysis).
2.3 We collect Account Information for the purpose of providing and improving the Services, responding to your requests/inquiries, servicing your account, and communicating about your membership account.
2.4 We collect Financial Information for the purpose of processing payment for products or services purchased.
2.5 We collect Traffic Data for the purpose of providing and improving the Services, and, as described in this Privacy Policy, to, with your consent, advertise to you.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advanced notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4. Data Security
The security of your Personal Information is important to us, and we strive to implement and maintain administrative, technical, and physical security measures appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
5. CHILDREN UNDER 13
Our website is not designed or intended for use by children under 13 and we do not collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. Please note that certain features of our website and/or application may allow for the posting of testimonials, photos, and videos. If you are posting any materials to our website, you may not post any materials showing or depicting a child unless you are either the parent and/or legal guardian of that child and authorized to post such material.
6. Your Consent
By using our website and providing your personal information, you consent to our Privacy Policy.
7. Changes to This Privacy Policy
Any changes to our Privacy Policy will be posted on this page.
8. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at info@plekto.com
